Industrywide across various sectors businesses have increased their focus on improving customer experience to maintain higher customer loyalty. Most businesses collect customer feedback to know their satisfaction level and learn about areas where they can… How can businesses collect customer feedback?
Customers have become the central focus of businesses in the twenty first century. A lot of information and control is there in the hands of businesses. It is why businesses have increased their focus on… How to be a customer driven or customer centric company
Businesses of all sizes use social media for promotions, customer engagement and increase sales. The role of social media in terms of business marketing and customer engagement has continued to grow. Now businesses of all… Benefits of social media analytics for businesses
One of the main concerns for the project managers is that the outcomes of each project meet the expectations. this is why the project managers need to implement processes that ensure quality outcomes. Quality Assurance… Quality assurance in project management and its types
What is a project roadmap? A project roadmap is like a map used for completing projects. It presents an overview of the main goals and objectives of a project along a timeline in a graphical… Project Roadmap and Its Benefits
TD Synnex was formed after the merger of Tech data and Synnex in 2021. The two companies have merged to form the industry’s largest IT distributor and a $59.8 billion entity called TD Synnex. The… Mission and Vision Statements of TD Synnex
Organizations want to deliver quality products and services and create maximum user satisfaction. They carry out review of systems and processes to provide quality offerings that meet user needs effectively. A systems analysis also known… Systems Analysis and its benefits
Today’s buyers are more informed and empowered compared to a decade ago. They have access to all the information they need to make a well-informed purchase. It is why the approach to marketing has also… What is the buyer’s journey?
AIDA: Attention, Interest, Desire, Action. It is important for both firms and marketers to understand customer journey and their buying decision behavior to successfully attract and retain customers. While there are several models in marketing… AIDA Model in marketing: definition, applications and examples.
Advertisements play a critical role in helping businesses expand their market share and find faster growth. They help create demand and grow brand awareness. Understanding the various elements of advertising helps business managers learn about… 5 Ms of Advertising