Employee satisfaction and happiness can be key to business success. The human resources of a company are among its more important assets and capabilities. It is why their satisfaction and happiness are key to achieving long term success. Leaders and business managers must figure out how to keep their employees happy to maintain higher competitiveness and achieve superior productivity.
In this article, we will take a look at the reasons that employee happiness is important and discuss ways to promote higher employee happiness organization wide. Happier employees can be more productive than the dissatisfied employees and therefore businesses must care for their happiness. However, keeping your employees happy may require a focus at several things which we will discuss in this article.
Importance of employee happiness:
Happy and satisfied employees can make a significant difference for any business. It is important for business managers to make sure that their employees are happy since that will affect business success in the long and the short term.
Happy employees keep customers and clients happy:
When your employees are happy, it shows in their interactions with customers. Happier employees are more energetic and able to engage customers better which leads to higher customer satisfaction. Such employees are able to turn customers into loyal customers. Happier employees also have a positive impact on customer satisfaction. Promoting employee happiness can have a positive impact on customer satisfaction and profitability.
Their work quality and output are superior to dissatisfied employees:
Happier employees are able to deliver better quality of work compared to dissatisfied employees. They are more motivated to do their work, which leads to superior quality of output. When employees feel happy and satisfied about what their doing and feel that their contribution is valued, they perform better. This has a positive impact on the organization’s performance and profitability. Such employees also care more for their roles and are always ready to deliver superior quality than expected of them.
They are able to generate higher sales and revenues for the company:
Happier employees can work harder than dissatisfied employees. They are more dedicated to the success of the company and feel responsible for its image and financial performance. Apart from working harder on securing sales, they also feel more responsible for keeping customers satisfied.
Happier employees mean happier teams and stronger business performance:
Happy employees also keep their co-workers happy. They are more accountable to the success of their teams. Such people collaborate with their coworkers to help them succeed. It has a positive impact on the organizational environment and work culture.
Some reasons that happier employees can perform better:
There are several reasons that happy and satisfied employees perform better than the dissatisfied employees. Apart from being more motivate and loyal, such employees can also be retained for longer which means lower HR costs.
Happy employees are loyal employees:
Happy employees are loyal to the company and can be retained for longer. Such employees like to work for the company for the long term. They keep the success of the company above their own. Such employees are focused on the performance of the company and work to help it achieve higher success. Employee loyalty can be difficult to gain but companies can focus on achieving higher employee happiness to gain higher loyalty and grow their competitiveness.
Happy employees feel accountable for their roles and their organization:
Happy employees also feel more accountable for their roles and the success of the organization they are working for. They are more responsible to their customers and clients. Such employees feel personally responsible for each task and also feel more secure in their roles.
Happy employees are more creative than dissatisfied employees:
The confidence level and creativity of happy employees is higher. They are full of creative ideas and can be more productive compared to dissatisfied employees. Such employees can contribute more to the company’s success and long-term growth. Happier employees are also more competitive and eager to learn from others.
Happy employees keep their teammates happy and inspired:
Happier employees keep others around them happy and excited. These employees are more energetic compared to dissatisfied employees and also keep their colleagues energized. Organizations that want to keep their employees happy a focus on creating a culture of teamwork and innovation.
How can organizations keep their employees happy?
Across the various industry sectors, organizations invest in various things to keep their employees happy including allowing them various perks and incentives, giving them a secure and positive work environment, helping them find higher professional growth, and focusing on career and personal life balance.
- Value your employees:
Organizations that want to keep their employees happy, value their contribution, and take them seriously. They do not make HR related issues or employee happiness secondary to other concerns. Managers must focus on the happiness of the individual employees and take each one of them seriously. Each employee is unique in himself and brings a unique talent to the organization.
Managers and leaders must demonstrate their commitment to the satisfaction and happiness of individual employees. If employees have any concerns of queries, managers must take them seriously and show their willingness to solve these issues. Managers must also ensure that employees feel secure at their workplace and are allowed to talk about any problems or issues they are facing. Concerns related to employee harassment must be taken seriously and leaders should work on creating a harassment free environment to make the employees feel valued and secure.
- Focus on their career development:
Employers must focus on the career development of their employees to maximize employee happiness. Organizations must offer their employees opportunities for growth and development. They must offer their employees proper training and feedback to help them find faster professional growth. When employees are able to find professional growth faster, they are happier and satisfied.
Managers must develop performance management programs to help employees deliver their best performance. While offering the employees opportunities for professional growth, keeps them satisfied and happy, it also motivates them to work with higher dedication. Employees can learn new skills to grow their creativity and productivity. It will also make them feel more empowered and make them more loyal.
- Provide them positive feedback:
Feedback is also a great method to improve employee happiness and keep employees engaged. Employees appreciate learning about how they are doing and the areas where they can make improvements. Offering positive feedback to employees and letting them know about the areas where they are doing great will motivate them to achieve more. Managers must also provide constructive feedback to the employees about how they can improve their performance and be more productive.
Being honest with the employees about their performance and career management will demonstrate that the management cares for their success and growth. This makes them feel valued and maximizes employee happiness.
- Focus on strengthening employer employee relationships:
Employers must invest in strengthening their relationships with employees. The leaders can play especially significant role in this area. The leadership must demonstrate its commitment to the satisfaction of employees.
Knowing employees personally and helping them make meaningful choices in their professional lives and where appropriate in their personal lives too will help companies sustain stronger relationships with their employees. Employers that want to make their employees happy should try to gain their trust. They must try to offer their employees a better balance between their work and personal lives.
- Pay them well and offer incentives for performance:
Lower wages cannot maximize employee happiness. The organizations that pay their employees well are able to retain them for longer and maximize employee job satisfaction. Managers must check out how much their competitors are paying their employees and create a payment and incentive plan accordingly.
If employees are paid lower than their expectations, it is bound to give rise to dissatisfaction. Apart from salaries, organizations must also offer other incentives like health plans. Managers can also link incentives with performance to motivate employees to work with higher dedication.
- Communicate with your employees regularly:
Communication is an important factor that is linked with employee satisfaction and motivation. Leaders and managers must regularly communicate with employees to learn about any major concerns bothering them and to help eliminate performance bottlenecks and make improvements to processes and policies that might cause employee dissatisfaction.
Communication is the key to building rapport with employees and strengthening employer employee relationships. Managers must communicate regularly with employees to learn about their satisfaction and concerns. It keeps employees happy and motivated.
A few last words:
Employee happiness is the key to organizational success across all industry sectors. In the tech industry, companies invest heavily in their human resources to grow employee satisfaction and happiness. Human resources are the most important assets of an organization. Companies must focus on keeping their employees happy and satisfied to improve their performance and productivity. There are several methods to grow employee happiness. Leaders and managers must strive to provide the employees with a secure and peaceful work environment. It is always worth investing in employees. The happier the employees are, the higher is the productivity of the organization. Leaders must communicate regularly with their employees and provide feedback to them. They must also gather employee feedback to continuously improve their work culture and HR policies.
Suggested Reading: External factors affecting Organizational Culture